100x your best
human agent.
Zero build friction. Duetta turns your transcripts, policies and systems into a team of agents that resolves conversations end to end - inside your rules, with a full audit trail.
Your Voice, Your Files.
Live In Minutes.
Talk through how your business works, upload your files, or drop in a call recording - your agent learns your products, policies and tone from whatever you already have. No rigid setup. No long onboarding.
- Describe your business out loud - voice onboarding
- Upload CSV, JSON, PDF or ZIP exports from your helpdesk
- Drop in a support call and let the agent learn your tone
Your Rules,
Followed To The Letter.
Chain steps into exact workflows - verify identity, check the order, apply the policy, then act. Your agents run them in order, every time, no improvising. Deterministic where you need certainty, autonomous everywhere else.
- Required steps run in order, every single time
- Actions gated behind identity and policy checks
- Full trace on every decision, ready for audit
Insights You Didn't
Know To Ask For.
Every conversation becomes insight — no tagging, no report builders. The platform finds the patterns you didn't know to look for: emerging issues, silent frustrations, why customers really escalate. And when you have a question, just ask it in plain English.
- Emerging issues surfaced automatically, without tagging
- Silent drop-offs and repeat contacts made visible
- Ask anything in plain English — no report builder
Connected To Your Stack.
Acting On It.
Your agents plug into the tools you already run — CRM, helpdesk, orders, billing — and any internal API you bring. Look it up, change it, close it out: real actions in real systems, with permissions you control.
- Zendesk, Shopify OMS and Stripe Billing out of the box
- Bring any internal API with scoped permissions
- Real writes in real systems, logged end to end
One Platform
for Every Queue.
From everyday order questions to regulated, high-stakes requests — Duetta runs the whole front line.
All Businesses
- Order status & WISMO
- Returns & refunds
- Account changes
- Policy questions
- Triage & routing
Retail & Commerce
- Exchanges & sizing
- Delivery exceptions
- Carrier claims
- Promo & discount rules
- Stock & backorders
Financial Services
- Identity verification
- Disputed transactions
- KYC drop-off recovery
- Payment failures
- Regulated disclosures
Subscription & SaaS
- Plan changes & upgrades
- Cancellation & save flows
- Seat & licence admin
- Billing & invoices
- Onboarding help
Move forward with confidence.
Tell us your channels, volumes and the tickets that hurt most. We’ll show you a working agent trained on your business logic.